T-Mobile USA suspended sales of the T-Mobile Sidekick Slide phone on Friday evening, Nov. 16, the company confirmed Monday.
The company decided to suspend sales after Motorola, which manufactures the devices, said that some may inadvertently power off when the slide door on the front side of the phone is opened or closed. The root cause has not been determined.
The T-Mobile Sidekick LX and Sidekick iD are not affected by this issue, T-Mobile said.
The phone was just launched earlier this month, but T-Mobile said it took action "to help ensure our customers only receive devices we're confident will perform at their peak, so they can stay effortlessly connected to those who matter most," the company said.
If a customer purchased a Sidekick Slide that is experiencing the unintended power cycle issue, they may contact T-Mobile Customer Care, or go to a T-Mobile retail store, "for assistance and to discuss available options," T-Mobile said.
http://news.yahoo.com/s/zd/20071119/tc_zd/219899;_ylt=AvIaynvAuvMUlFYtjPkkKlySxLEF
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